We like to build long-standing relationships with our customers, to understand their needs and give them the best, most economic service possible.
Veolia Environmental Services plc
Veolia Environmental Services plc Rochester Transfer Station accepts over 130 vehicles for waste disposal each day. I was very impressed in a number of things: Air Spectrum worked to a very tight deadline and fitted the odour control system in less time than I thought possible and having made at first a call for a quotation for works to be carried out, Rebecca Munson arrived one morning and had the whole thing wrapped up in record timing, and in a price that was unbeatable by other competitors. What did surpass my expectations was the fact that you felt like a valued customer. The after-care counts for a lot in my book.
Air Spectrum made the whole experience from the first phone call enquiring about an odour control system, to the install a pleasure and would not hesitate to recommend the products or the Company.
Cottonmount landfill site which is part of Biffa Waste Services Ltd waste management facilities, has been using Air Spectrum for over five years and the service we have received has been exceptional. The quality of the odour control product is far superior than competitors. If we need advice, the professionalism of Rebecca and her team is great and nothing is too much trouble.
We have a responsibility to monitor and manage our environmental performance to a high standard for the benefit of our employees and the wider community. When we received complaints about odour emanating from our site, we turned to Air Spectrum and the odour control system they installed delivered exactly what we needed. I’ve been very happy with Air Spectrum’s service with regard to them solving an odour problem for us.
Gestamp Tallent Limited
Gestamp Tallent Ltd are a tier 1 automotive supplier, who operate from 6 production plants within the UK and 122 globally. The Cannock plant specialises in the pressing, assembly and painting of steel and aluminium body and chassis components.
We initially engaged with Air Spectrum for advice regarding odour complaints relating to onsite activities. A site odour survey was undertaken and it identified the source of the issue to be our electrophoretic curing oven stack.
Air spectrum made a number of recommendations, including the provision of a Jetstream 200 odour neutraliser system, which would inject a neutraliser solution directly into the stack to encapsulate odours and replace them with an odour of our choice. Immediately following the installation of the Jetstream unit, we observed a significant drop in the intensity of odour and subsequently, the number of odour complaints.
With on-going support from Air Spectrum within 12 months we made odour complaints the exception, rather than the accepted. In the time the odour neutraliser system, has been installed, the unit has proven to be reliable, with Air Spectrum’s response to any incidents, proving to be excellent. Overall, Air Spectrum have always provided a good level of service, with a great level of technical and specialist support.
Coombe Fisheries Limited
We approached Air Spectrum to help us counter a difficult neighbour. From the initial site odour audit it was clear that Air Spectrum were very experienced and knowledgeable without preaching as is often the case with some companies. The solution has been fine tuned to a very effective odour control system. Any teething problems were quickly dealt with and the system runs very smoothly with minimal attention. Ongoing annual site surveys are, in my opinion, essential from a due diligence perspective and also to ensure that initial tightening of procedures do not slip over time. I have no hesitation in recommending Air Spectrum wholeheartedly.